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Inviting applications for the role of Business Analyst, Logistics!
In this role, The Logistics Business Analyst/SME enables data-driven decision-making, enhances delivery performance, and leads automation and optimization initiatives. This role requires exceptional analytical skills, deep subject matter expertise in logistics, and hands-on experience with advanced systems and tools.
Responsibilities
Analyze critical KPIs such as OTIF, TAT, freight cost, and route performance.
Conduct root cause analysis (RCA) for service failures and implement corrective actions.
Design and maintain advanced dashboards and reports for leadership insights.
Support TMS/WMS enhancements, user acceptance testing (UAT), and process documentation.
Standardize SOPs and drive capability-building initiatives across teams.
Lead automation and optimization projects to improve cost efficiency and speed.
Qualifications we seek in you!
Minimum Qualifications
Bachelor's degree in Engineering (Industrial, Mechanical, or related) OR
Degree in Supply Chain Management, Logistics, or Business Analytics.
Advanced proficiency in Excel, Power BI, and other analytics tools.
Strong data interpretation and problem-solving capabilities.
Hands-on experience with logistics systems (TMS/WMS).
Expertise in process mapping and documentation.
Excellent stakeholder management and communication skills.
Preferred Qualifications/ Skills
Additional certifications in Data Analytics, Power BI, or Logistics Systems are an advantage.
Ability to multitask and perform under pressure in a fast-paced environment.
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job ID: 139713253