Business Analyst

Job Title: Business Analyst

Reporting To: Head of Online Development

Team: Technology and Innovation

Location: Chennai, India

Lloyd's List Intelligence delivers the trusted maritime data, analytics, and insight that keeps global trade moving.

Powered by 3,000+ intelligence sources, proprietary AIS data, and a global network of analysts, we provide real-time visibility into the world's fleets, trade flows, and risks. By combining advanced analytics, AI, and human expertise, our intelligence helps organisations across shipping, finance, commodities, insurance, legal, and government sectors make confident decisions— reducing risk exposure, optimising operations, and identifying commercial opportunities.

With over 300 years of maritime heritage, we continue to shape the future of trade intelligence, transforming vessel, ownership, compliance, and emissions data into clarity that drives smarter, safer, and more transparent trade.

Role Profile

Lloyd's List Intelligence is seeking a highly motivated Business Analyst to join our team and play a pivotal role in shaping and delivering our products and services. You will work closely with Product Managers, Technology, UX/UI, and key business stakeholders to define, refine, and deliver solutions that add measurable value to our customers.

The ideal candidate will be experienced in Agile product delivery, able to translate complex business needs into clear, actionable user stories and acceptance criteria, and comfortable facilitating collaboration across cross-functional teams.

The role is a permanent, full-time role.

Key Responsibilities

The primary duties of this role include facilitating communication between stakeholders, and the products and development teams, refining and prioritising user stories, and ensuring requirements are clear, concise, aligned with business goals and delivering intended value.

What we are looking for:

Essential

• Proven experience of at least 5 years as a Business Analyst within a SaaS or technology-led product environment, or other relevant experience within an agile setting (development, product etc)
• Experience working with big data / data-intensive products
• Strong knowledge of Agile frameworks (Scrum / Kanban) and experience working in cross-functional Agile teams.
• Demonstrable ability to write clear, testable user stories and acceptance criteria using BDD-style formats (e.g. Given / When / Then).
• Experience with using common Agile tools to capture and document requirements and processes (e.g. Jira, Confluence, Miro, ProductBoard, or similar).
• Excellent verbal and written communication skills, with the ability to convey complex concepts to both technical and non-technical audiences
• Strong analytical, problem-solving, and critical-thinking abilities.
• Highly collaborative, proactive and comfortable working in cross-functional teams
• Passionate about understanding customer needs and translating them into impactful product improvements ensuring business value and usability stay at the heart of delivery
• Skilled at facilitating discussions, workshops, and feedback sessions to align diverse stakeholders

Desirable

• Relevant Agile/Business Analysis qualification such as CSM/PSM, PSPO/CSPO, ICAgile BA, or BCS Business Analysis
• Familiarity with SQL or data querying for requirements validation
• Exposure to UX research or customer journey mapping
• Experience and/or knowledge of the maritime industry or related customer segments would be beneficial

Our Promise to You – Benefits

Insert country benefits here

We know that sometimes the perfect candidate doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most, but not all of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

Please let us know of any adjustments we need to make for you to show us your best self.

Our Values and Behaviours

Build trust & Transparency

Transparency and trust needs to be at the heart, with commitment to honest communication about individual progress, as well as company news, regular townhall meetings, clear messaging about the company's direction, and transparency in addressing internal challenges such as gender and race inequality and recognition/reward.

Embrace collective brilliance

Collaboration and teamwork are the foundation of our collective success. Our data highlights the importance of working together cross-company and communicating with agility to solve problems. There is a strong emphasis on friendly, authentic relationships and courageous collaboration.

Work with respect

Respect for one another's well-being, fairness in recognition of effort, inclusivity in approach, and celebration of cultural differences is critical. There is emphasis placed on social awareness and positive impact.

Take responsibility

The importance of being accountable to each other cannot be underestimated, recognizing each other's work, and maintaining a challenge culture to ensure credibility, dependability, and trustworthiness. There is focus on stepping up to take on more if it helps the collective organization.

Simplify the complex

There is a focus in our data on delivering excellence, recognizing and learning from failures, and a commitment to delivering work that puts customers first and provides market-leading

expertise.

Move fast & be bold

The data sources emphasize the need to embrace change in an agile way, with a positive approach to challenges and transformation. It includes a desire to evolve and remain industry leaders, embracing challenges and promoting a culture of curiosity and continuous learning.