Business Analyst

Role Overview

• Participate in re-engineering business operations to improve business results using business and technical knowledge.
• Evaluate business or system requirements, analyze and document business problems of moderate complexity.
• Perform user acceptance testing to approve new system behaviors.
• Coordinate system upgrades and rollouts of moderate scope.
• Liaise with management to collect, analyze, and document business and functional requirements.
• Manage end-to-end requirements for new and existing products.
• Build strong relationships with vendors, colleagues, and key stakeholders throughout the system development life cycle.
• Collaborate with stakeholders to facilitate and influence solution development and ongoing support.
• Undertake business requirements investigation, analysis, and solution design aligned with assigned initiatives.
• Lead articulation of business needs and facilitate business and system solutions.
• Analyze business processes, existing systems, and requirements; develop functional specifications and perform gap analysis.
• Identify and resolve problems to provide continuous support to business operations.
• Compile and validate system requirements and process documentation to ensure feasibility and traceability.

Industry

• General Insurance, with specific knowledge of Motor and Commercial Claims.

Qualifications

• Bachelor's Degree.