Job Title
D&T Business Analyst - GBO
Market Complexity
D&T delivers products to all Diageo markets and functions. This role where appropriate will be part of multiple gbo working groups working in conjunction with the D&T market lead to ensure D&T delivers end to end across the spectrum of capabilities. This often includes a portfolio of complex geographic/ functional/ process/ system footprint.
Top 3-5 Accountabilities
Business Analysis:
- Capturing as Is business capability maturity and Process to at least L4 (i.e. Deliver Order)
- Define, align & publish To Be business capability maturity to deliver Diageo strategic objectives – including target process flows
- Anticipating & identifying future opportunities and providing external perspectives, provocation.
- Support application rationalization roadmap
- Support development of robust business case to facilitate effective and transparent strategic prioritization of D&T investment
- Support identification of high-level impact of change from development/transformation of identified business capabilities
Business Engagement And Value Realisation
- Build credible relationships with stakeholders and SME's within GBO function enabling to truly understand and work with specific value streams within D&T.
Strategy And Execution
- Work closely with GBO functions to gather requirements and translate them into actionable technology initiatives.
- Collaborate with the solution teams in respective value streams to successfully deliver the technology roadmap as per commitments.
Benefits Realisation And Adoption
- Monitor and measure the effectiveness of technology implementations and make recommendations for improvement.
- Monitor adoption of solutions and define interventions where needed
Service Operations And Employee Experience
- Have an awareness of operational tech landscape; staying aware of service and maintenance activities and supporting as needed.
- Identifies opportunities for continuous improvement and efficiencies in ways of working
- Coordinate with various D&T operational teams for issue resolution Qualifications and Experience Required: - Fluency in English - Strong interpersonal and communication skills, customer focused attitude, able to act as a role model, mobilising others - Ability to work independently and meet deadlines, set priorities - Excellent analytical and problem-solving skills - Team work in a multinational financial environment - Active interest in different part of the business / processes - Open personality and courage to challenge - Excellent relationship building skills - Ability to manage multiple 3rd parties at the same time in effective critical problem management
