Role Purpose
The purpose of the Business Analyst is to analyze business needs, define requirements, and
ensure the delivery of effective solutions that support organizational goals.
Requirements
- 5 years experience of deep practical experience in a business analyst role with repeated
practice performing business analysis in a variety of complex situations.
- Health industry knowledge (preferred)
- Experience and sound knowledge of Agile methodologies and continuous delivery models
- Excellent Communication Skills
Duties and Responsibilities
KEY ACCOUNTABILITIES/KRAs/KPIs
- Identifying, investigating, and analyzing problems faced by business; propose documented
solutions that fully address the business requirements needed to optimize the business.
- Keeping abreast of market changes and internal system developments ensuring that all new
processes align to best practices.
- Accountable for eliciting requirements and solution design through conducting requirement
session (JAD), interviews and reviewing (extracting info) existing documentation.
- Collaborating with stakeholders to document business process maps, business requirement
definitions and business requirements specifications.
- Developing and documenting detailed functional and non-functional requirements
specifications in line with standards.
- Critically evaluating business processes in order to establish time and cost parameters and
make innovative recommendations that will positively impact the business.
- Investigating and analyzing alternative solutions and propose the best approach to meet
business needs.
- Developing solutions that encompass the entire system (people, process and technology).
- Assisting in the identification of risks and issues pertaining to the implementation of the
solution requirements.
- Documenting the impact and interactions of business processes and requirements to
support system design and development.
- Contributing to the successful implementation of projects in order to achieve the business
outcome.
- Define the success criteria using scenario testing and test cases to ensure that testing covers
all aspects of the business specification. Participate in user acceptance testing and guide
users to ensure that the designed solution ultimately meets business requirements.
- Identifying and analysing deficiencies, loopholes, etc. in operational processes and propose a
way forward to effectively deal with them.
- Investigating and proposing process optimization opportunities in the context of best
practice and improved operational efficiency.
- Developing and maintaining productive working relationships with peers and organisational
role players to achieve optimal cross process integration.
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