About The Company
PwC Acceleration Center India is a leading global professional services firm renowned for delivering innovative solutions across various industries. Our center specializes in providing strategic consulting, technology integration, and business process optimization services to clients worldwide. Committed to excellence and fostering a culture of continuous learning, PwC Acceleration Center India aims to empower organizations with cutting-edge insights and tailored solutions that drive sustainable growth and operational efficiency.
About The Role
The Guidewire Senior Business Analyst - PolicyCenter role at PwC Acceleration Center India is a pivotal position designed for professionals with extensive experience in Guidewire applications, particularly PolicyCenter. The successful candidate will serve as a trusted advisor to clients, leading complex projects that involve functional solutioning, process improvement, and strategic planning within the Guidewire Suite. This role requires a deep understanding of insurance domain processes, technical expertise in Guidewire products, and exceptional stakeholder management skills. The Senior Business Analyst will be responsible for guiding project teams, mentoring junior staff, and ensuring the delivery of high-quality solutions aligned with client objectives and industry best practices.
Qualifications
The ideal candidate should possess a minimum of 4 to 10 years of relevant experience in Guidewire application implementation and support. A Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field is required. Candidates should demonstrate a strong understanding of the insurance industry, particularly Property & Casualty (P&C) lines such as auto, home, commercial, and workers compensation. Proven expertise in Guidewire PolicyCenter, BillingCenter, ClaimCenter, and ContactManager is essential. Additionally, familiarity with ITIL processes, project management tools like JIRA and Confluence, and SQL proficiency will be highly advantageous. Strong communication, analytical, and leadership skills are critical for success in this role.
Responsibilities
- Lead requirement gathering sessions with clients to understand business needs and translate them into functional specifications for Guidewire PolicyCenter and related modules.
- Conduct detailed analysis of client processes and develop process flows, UI mockups, and data mappings aligned with industry standards and best practices.
- Create and update user stories, perform business walkthroughs, and facilitate workshops to ensure clear understanding and alignment among stakeholders.
- Design and recommend solutions addressing common challenges faced by clients across various P&C insurance lines, ensuring scalable and sustainable implementations.
- Manage project timelines, resource allocation, and budgets, ensuring delivery within scope, time, and cost constraints.
- Lead proposal development efforts, including solution design, effort estimation, and presentation to prospective clients.
- Act as a functional lead, providing guidance on application evolution services (AES), incident and problem management, and continuous improvement initiatives.
- Develop and maintain strong client relationships through effective communication, negotiation, and networking to identify new service opportunities.
- Mentor and upskill junior team members, fostering a collaborative and high-performance team environment.
- Participate in industry thought leadership by contributing to white papers, blogs, and training sessions, positioning yourself as a subject matter expert.
- Support clients in the adoption of best practices, process improvements, and strategic roadmap discussions for Guidewire solutions.
- Ensure quality and compliance throughout project lifecycle, proactively addressing issues and escalations as needed.
Benefits
At PwC Acceleration Center India, we offer a comprehensive benefits package designed to support our employees well-being and professional growth. This includes competitive salary packages, health insurance coverage, retirement plans, and paid time off. We promote continuous learning through training programs, certifications, and knowledge-sharing sessions. Our inclusive work environment encourages diversity, innovation, and collaboration. Employees also have access to flexible work arrangements and wellness initiatives aimed at maintaining a healthy work-life balance. Additionally, PwC provides opportunities for international exposure, career advancement, and participation in high-impact projects that make a difference for clients worldwide.
Equal Opportunity
PwC Acceleration Center India is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability, or any other protected status. We believe that a diverse workforce enhances our ability to serve clients effectively and creates a dynamic environment where everyone can thrive. We are dedicated to promoting fairness, equity, and respect in all aspects of employment and professional development.
