Business Analyst

Inviting applications for the role of Business Analyst, Data & Reporting

Genpact is searching for dynamic, open-minded, mature individuals to support their Data & Reporting operations.

Responsibilities

• Understand client requirements and work on scheduled tactical reports

• Develop an understanding on available SQL scripts/stored procedures in the process and make minor changes in them whenever necessary after coordinating with Onshore team.

• Own the responsibilities assigned and must be able to prioritize deliverables in hand as per the need of the hour

• Coordination with client on daily deliverables, as and when required.

• Maintaining process SLA/KPIs are per the set targets

• Ensure timely/accurate delivery of reports as per the schedule set during the month

• Managing/keeping process inventory like different trackers, SOPs, Process flows etc. accurate/up-to-date on regular basis

• Coordinate with other team members in order to ensure smooth delivery of tasks scheduled/assigned

• Managing internal/external stakeholders seamlessly

• Lead/take complete ownership of assigned data visualization and dashboard efforts across subject areas within the Insurance domain (Submission, Policy/Premium or Claim level analysis

• etc).

• Process change requests on steady state dashboard reports with attention to reconciliation expectations.

• Execute standard testing and reconciliation for new or revised standard dashboard reports.

• Share knowledge with other junior team members.

Skills:

• Intermediate knowledge of PowerBI and DAX Studio required. Good understanding of Power Automate, Gateways and Data Flows

• SQL expertise required. Requires advanced understanding of data modeling, table relationships, and query optimization. Skilled in merging data from multiple disparate sources.

• Python/R knowledge for integration with PowerBI / Tableau is good to have

• Automations using Power App / Power Automate

• Ability to own report development effort with minimal supervision.

• Problem solving data related trouble-shooting such as identifying reconciliation variances, or determining cause of data anomalies.

• Ability to interview users and understand requirements.

• Expert in MS Office

• Be able to prioritize based on due dates and task demands.

Qualifications we seek in you

Minimum qualifications:

• B.Tech, MCA or M.ComPost Graduate

• Proficient in coordinating with Internal/External stakeholders along with process management

• Relevant years of experience in insurance data. Knowledge of US P&C and Specialty Insurance Industry

• Relevant years of experience in Power BI/ DAX Studio, SQL & Advanced Excel

• Relevant years of experience in automations using Power Apps , Power Automate

• Knowledge of SAS, Salesforce and Cloud services, snowflakes is good to have.

Preferred Qualifications/ Skills:

• Excellent communication skills with analytical mind set