Business Analyst, Field Support Supplier Quality Engineer

Inviting applications for the role of Business Analyst, Field Support Supplier Quality Engineer

Responsibilities:

• Perform initial reviews of field quality cases reported in ServiceNow/Salesforce tool for supplier quality

• Resolve data completeness and accuracy issues with submitter as required.

• Directly address with suppliers those that do not require Supplier Quality Engineer involvement (Replacement parts, information requests, simple issues, etc.)

• Driving responsiveness to field issues to ensure impact on business and customers is minimized.

• Escalate to assigned SQE when necessary

• Support working through issue resolution and 8D

• Collect and present data with regards to PAC cases (quantity, causes, response time, etc.) with an orientation to define continuous improvement opportunities.

• Escalate nonconformance to supplier and follow up till the closure.

• Facilitate the escalation of unresolved supplier quality issues within assigned projects and suppliers.

• Investigate and resolve quality issues and defects in products, analyzing root causes and implementing corrective and preventive actions.

• As an when required support for part qualification activities.

• Ensure all parts meet required specifications before approval.

• Collaborate with suppliers to gather necessary documentation for PPAP submissions.

• Work closely with internal teams to assure the part qualifications.

• Support on business-critical issues

• Demonstrated ability to build long-term partnerships with clients

• Focused on continuous improvement in product and service offerings

• Professional experience in the renewables energy industry (preferred) ability to learn basic wind turbine technology to support problem assessment and resolution

• Ability to quickly build expertise in Onshore Wind systems and processes

Minimum Qualifications:

• B.Tech or B.E Mechanical

• Good years in Supplier Quality Manufactory Industries Experience, Renewables energy industry (Wind Turbines) preferred

• Project Management Experience.

• Independently determine approach and assigned tasks People Management

• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

Preferred Qualifications:

• Exposure to Lean Six Sigma / Green Belt Concepts (Certification preferred)

• Ability to work in a diverse and dynamic environment

• Planning and prioritizing activities

• Good communication and interpersonal skills

• Listening skills

• Ability to present data effectively

• Problem-solving skills