- Work closely with the Product Owner and Business Analyst in understanding the business goals and objectives and the requirements of the proposed solution.
- Help the Business Analyst in preparing the as-is and to-be business process maps to allow identification of requirements for the developing the new Ordering application.
- Analyze and decompose complex requirements;
- Perform gap analysis and write Functional Specifications based on an in-depth understanding of both business processes and local IT system functionalities.
- Assist the Business Analyst in documenting information gathered from multiple sources, highlight conflicting functional/non-functional requirements, and documenting the clarifications to enable the preparation of a clear and concise functional specification document.
- Convert the requirement discussions into functional requirement documents that follow the standard templates, well structured, and use natural language, and easy to understand.
- Drives the requirement management lifecycle, including the creation, grooming, development, and testing activities, overseeing the delivery of the product as per the requirements;
- Performs training to the users about processes and the systems involved in supporting such processes;
- Provides cross-functional support to other departments as required;
- Cooperate in system testing.
- Performs other duties as assigned;
- Provide assistance with troubleshooting / triaging of production issues to help with quicker resolution.
REQUIRED PROFILE:
Type and duration of previous experience:
- At least 8 to 12 years in an IT environment (implementation if possible) preferably in an industrial or process-driven environment and ideally in the laboratory industry.
- At least 5-7 years as a Business analyst/ Functional analyst / Product owner/Technical Writer in an IT environment.
- Good business understanding to facilitate discussions from top managers to end-users.
Specific skills required:
Technical knowledge:
- Strong and proven background in Information Technology.
- Experience as a Technical Writer/Business Analyst/Functional Analyst
- Experience in writing Functional Specification Documents
- Experience in creating Business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
- Capacity to conceptualize creative solutions, document and sell solutions to all levels of the organization, including senior management;
- Ability to solve practical problems, define cause and effect, map dependencies in the process
- Organized, detail-oriented, analytical, curious, with demonstrated troubleshooting and investigation skills;
- Ability to prioritize tasks, multitask with organization and manage time effectively.
- Strong customer focus and ability to manage (internal or external) client expectations;
- Contribute to process mapping in a range of functional dependencies, including operations, purchasing, inventory, distribution, equipment, data management, quality systems and facilities
- Ability to work independently with limited oversight, in a complex global environment;
