Business Analyst

Position Overview:

We are seeking a highly skilled Business Analyst with a strong background in Corporate banking and digital channels.

Key Skills Required:

• 8-12 years of Experience overall.
• Minimum 6 years of BA experience in the Corporate Banking Domain.
• Minimum 5 years of digital channel experience.
• Corporate Banking domain experience required – Trade Finance , Cash Management , Transaction Banking , Payments and Collections , Digital Channels , Corporate Lending and Credit , Treasury and Markets.
• The candidate should have hands‑on BA experience in Digital Banking Channels, including Open Banking/API integrations, Internet/Online Banking, and Mobile Banking applications.
• Exposure to chatbots or virtual assistants and defining end‑to‑end digital customer journeys (onboarding, payments, servicing, trade workflows) is preferred.
• Domestic or International market experience.
• Good communication skills.

Key Responsibilities:

• Understand requirements and translate them into quality technology solutions.
• The role requires the ability to define functional requirements, user journeys, validations, integrations, and to identify pain points to improve the digital customer experience.
• Proactively engage, manage and build strong relationships with both business and technology teams.
• Provide ongoing support to the technology teams as required e.g. authoring/reviewing test cases, closing out open issues/questions, managing change request process etc.
• Identify risks and issues early, plan mitigating steps and communicate these to stakeholders on time.
• Work closely with business users, other project and programme managers and technology stakeholders to ensure all stakeholders are fully engaged and expectations managed.
• Understanding the local regulatory/compliance landscape and working with stakeholders to understand end-to-end solutions.
• Run regular project working groups.
• Engage with key business and technology stakeholders for requirements and regular progress updates.
• Support the project manager from conception through to post-implementation review, ensuring all necessary governance steps are followed correctly and completely.
• Follow best practice project management protocols.
• Ensure specified requirements and system changes/enhancements are aligned to the strategy.
• Plan the required testing, ensuring traceability between business requirements and test cases.