Job Description
We are seeking a skilled and detail-oriented Functional Business Analyst with expertise in the banking domain to join our team. The ideal candidate will possess a strong understanding of banking operations, processes, and systems, with the ability to translate business requirements into functional specifications for technology solutions. As a Functional Business Analyst, you will collaborate with stakeholders to gather requirements, analyze business processes, and design solutions that enhance operational efficiency and support strategic initiatives within the banking sector.
Responsibilities:
- Work closely with business stakeholders, including product managers, subject matter experts, and end-users, to gather, document, and prioritize business requirements for banking projects and initiatives.
- Conduct detailed analysis of business processes, workflows, and systems to identify gaps, inefficiencies, and opportunities for improvement.
- Translate business requirements into clear and concise functional specifications, including use cases, user stories, process flows, and data mappings, to guide the development and implementation of technology solutions.
- Collaborate with cross-functional teams, including IT developers, testers, and project managers, to ensure that functional requirements are accurately understood and implemented in accordance with project objectives and timelines.
- Participate in requirements validation and solution design sessions with stakeholders to ensure alignment between business needs and proposed solutions, and facilitate resolution of any conflicts or discrepancies.
- Assist in the testing and validation of banking systems and applications to ensure that they meet functional requirements, usability standards, and regulatory compliance.
- Provide ongoing support and guidance to business users during the implementation and post-implementation phases, including troubleshooting issues, answering questions, and providing training as needed.
- Stay current with industry trends, regulatory changes, and emerging technologies in the banking sector, and make recommendations for continuous improvement and innovation.
- Contribute to the development and maintenance of project documentation, including requirements traceability matrices, test plans, and user manuals, to support knowledge transfer and future enhancements.
- Collaborate with stakeholders to prioritize and manage the backlog of enhancements and change requests for existing banking systems and applications, and facilitate decision-making on resource allocation and project prioritization.
Qualifications:
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field. Advanced degree or certification (e.g., CBAP, PMI-PBA) is a plus.
- Proven experience as a Functional Business Analyst in the banking or financial services industry, with a strong understanding of banking products, operations, and regulations.
- Solid understanding of software development lifecycle (SDLC) methodologies, such as Agile or Waterfall, and experience working on software development projects in a functional role.
- Strong analytical skills with the ability to translate complex business requirements into clear and actionable functional specifications.
- Excellent communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders and facilitate productive discussions.
- Experience with business analysis tools and techniques, including requirements elicitation, process modeling, use case development, and user story writing.
- Familiarity with banking systems and software applications, such as core banking systems, CRM systems, loan origination systems, and digital banking platforms.
- Strong problem-solving skills, with the ability to identify issues, analyze root causes, and propose practical solutions.
- Ability to work independently with minimal supervision, as well as collaborate effectively in a team-oriented environment.
- Commitment to continuous learning and professional development, with a passion for staying updated on industry best practices and emerging trends.
