Business Analyst

Oracle Sql Server, PostgreSQL, MySQL, Advanced Sql, Requirement Gathering And Analysis, Query Optimization and Performance Tuning, Property Casualty Domain Expertise, Process Mapping and Gap Analysis, Window Functions, Data Profiling and Root Cause Analysis, Stored Procedures, Data Validation and Reconciliation, Complex joins and subqueries, Stakeholder Management

Sql, Excel, Jira, Sales Cloud, Agile Methodologies, Service Cloud, process-mapping documentation tools, Salesforce, Experience Community Cloud, Visio

Requirements Gathering, business process modeling techniques, Process Mapping, Documentation, problem-solving skills, Analytical Skills, ServiceNow IT Service Management ITSM

operational improvement , Requirements Gathering, Automation, Process Mapping, Business Analysis, Documentation, Testing coordination, Reporting, Data interpretation, Functional specification writing, Client onboarding, Quality validation, Cross-functional coordination

Servicenow, Gap Analysis, Itsm, ITOM, Cmdb, Agile, Itam, Scrum, CSDM, Process Mapping, Documentation, Stakeholder Management, HRSD