Business Analyst

Project Role : Business Analyst

Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.

Must have skills : Microsoft Dynamics CRM Functional

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:As a Business Analyst, you will engage in a variety of tasks that involve analyzing organizational processes and systems. Your typical day will include assessing the current state of business models, identifying customer requirements, and defining future states or business solutions. You will conduct research, gather information, and synthesize findings to support decision-making and improve operational efficiency. Collaboration with various stakeholders will be essential as you work to align business needs with technological capabilities, ensuring that solutions are both effective and sustainable. Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation. Roles & Responsibilities:- Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate workshops and meetings to gather requirements and feedback from stakeholders. - Document business processes and create detailed specifications for system enhancements. - Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact. Professional & Technical Skills:- Must To Have Skills: Proficiency in Microsoft Dynamics CRM Functional. - Strong analytical skills to assess business needs and translate them into functional requirements. - Experience with process mapping and documentation techniques. - Ability to communicate effectively with both technical and non-technical stakeholders. - Familiarity with project management methodologies and tools. - Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Dynamics CRM Functional. - This position is based at our Hyderabad office. - A 15 years full time education is required.