Skill required: Supply Chain - Warranty Management
Designation: Business Advisory Associate
Qualifications:BE/Any Graduation/12th/PUC/HSC
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do
- Initial review of all claims which are pended for manual review.
- Return claims to Dealers and resolve questions on returned claims and claim entry
- Take final action as per delegation of Authority
- Investigate and verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision
- Review warranty claim documentation provided by an Automotive Dealership for completeness and accuracy
- Initial review of all claims which are pended for manual review.
- Return claims to Dealers and resolve questions on returned claims and claim entry
- Take final action as per delegation of Authority
- Investigate and verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision
- Review warranty claim documentation provided by an Automotive Dealership for completeness and accuracy
- Initial review of all claims which are pended for manual review.
- Return claims to Dealers and resolve questions on returned claims and claim entry
- Take final action as per delegation of Authority
- Investigate and verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision
- Review warranty claim documentation provided by an Automotive Dealership for completeness and accuracy What are we looking for
- Mechanical/ Automobile Engineering graduation (typically 1-2 years of workshop experience).
- Experience within an automotive dealership as a field service engineer, service writer or warranty administrator.
- Experience in automotive claims handling (repair order, claims assessment, pre-authorization, or warranty audits).
- Knowledge of automotive diagnosis (mechanical and electronic) and the after-sales process.
- Knowledge of technical documentation (e.g., technical manuals, service bulletins, recall campaigns).
- Individual contributor as a part of the team with a focused scope of work
- Perform analysis and solve lower complexity problems with moderate level
- Desire to show ownership in one's professional development
- Ability to use basic business-related mathematical and logical concepts to solve problems Roles and Responsibilities:
- Individual contributor as a part of the team with a focused scope of work
- Perform analysis and solve lower complexity problems with moderate level
- Desire to show ownership in one's professional development
- Ability to use basic business-related mathematical and logical concepts to solve problems, BE,Any Graduation,12th/PUC/HSC
