Building Operations, Facilities Services Professional

• Oversee daily soft services operations including housekeeping, pest control, waste management, landscaping, pantry, and reception

• Conduct regular site inspections and quality audits to maintain service standards

• Supervise vendors and monitor their performance against SLAs and KPIs

• Manage housekeeping teams and support staff for productivity and efficiency

• Ensure compliance with health, safety, and environmental regulations

• Maintain service records, inspection logs, and compliance documentation

• Address client queries, complaints, and provide timely resolutions

• Prepare and present service performance and operational reports

• Monitor inventory of consumables and control operational costs

• Track expenses and identify cost optimization opportunities