Brand Specialist - Arabic

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By providing customers with low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's innovation is powered by the world's brightest technology minds who work tirelessly to improve the lives of shoppers and sellers globally.

About the Role: Brand Specialist

As a Brand Specialist in the Amazon Vendor Services (AVS) team, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. This role involves working with internal teams from Retail and Vendor Services to optimize the product line for key vendors on Amazon. You will work across multiple functional areas such as site merchandising, buying, inventory management, finance, operations, and online marketing to drive the performance of strategic vendor partners.

You will focus on the operational aspects of managing customer relationships with our vendors, including creating and analyzing marketing activities to grow vendor traffic, brand awareness, and revenue. Additionally, you will conduct root cause analysis to identify issues and opportunities that impact business performance.

Timings will be as per UAE business hours.

Key Job Responsibilities

• Vendor Relationship Management: Establish long-term partnerships with key vendors, managing their business with Amazon and collaborating with Retail Category Teams to ensure smooth communication and set expectations.
• Business Planning: Build and execute joint business plans with vendors to deliver on key business opportunities, tracking and reporting on KPIs.
• Data-Driven Insights: Conduct deep dive analysis on vendor issues and business performance. Develop and implement action plans based on data to improve vendor experience and business outcomes.
• Performance Tracking: Conduct regular business reviews (WBRs, MBRs) with vendors, highlighting business performance and collaborating on actionable growth strategies.
• Customer Experience Optimization: Focus on improving the customer experience by leveraging data insights to enhance the vendor's performance on Amazon.

Basic Qualifications

• 2+ years of sales or account management experience.
• 2+ years of experience in digital advertising or client-facing roles.
• Proficiency in Excel for data analysis.
• Strong ability to analyze data and best practices to assess performance drivers.

Preferred Qualifications

• Experience in analyzing key issues and resolution metrics for managed accounts.
• Experience in relationship management within technology, start-ups, or SaaS platforms.

Inclusive Culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon Accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.