Roles and Responsibilities:
Branch Operations & Management:
- Oversee daily operations of the branch and ensure smooth workflow.
- Implement company policies and ensure compliance with academic and ethical standards.
- Maintain a high level of service quality in PhD assistance, including research guidance, thesis writing, and publication support.
Team Leadership & Supervision:
- Manage and mentor a team of research associates, content writers, editors, and support staff.
- Set performance goals and monitor team progress.
- Provide training and guidance to improve research quality and client satisfaction.
Client Relationship Management:
- Interact with PhD scholars and guide them through the research assistance process.
- Address client queries, concerns, and provide customized solutions.
- Ensure high customer satisfaction and build long-term relationships.
Sales & Business Development:
- Drive revenue growth by acquiring new clients and maintaining existing ones.
- Develop marketing strategies to promote the company's PhD assistance services.
- Collaborate with universities, research institutions, and scholars to expand business opportunities.
Research Quality & Compliance:
- Ensure all research work meets academic integrity and plagiarism-free standards.
- Monitor adherence to referencing styles, journal submission guidelines, and ethical research practices.
- Stay updated with research trends, university guidelines, and publication standards.
Financial & Administrative Responsibilities:
- Manage branch budgets, expenses, and financial targets.
- Prepare reports on sales, operations, and client feedback for senior management.
- Ensure proper documentation and record-keeping of research projects.
Collaboration & Networking:
- Build relationships with professors, universities, and research institutions.
- Represent the company at academic conferences, seminars, and research forums.
- Identify potential partnerships and collaborations to enhance service offerings.
