Branch Manager

Job Summary:

The Branch Manager is responsible for overseeing the daily operations of the branch, leading - Sales, VISA and Marketing team and ensuring excellent customer service, achieving sales targets, managing staff, and maintaining profitability. The role involves business development, team leadership, and ensuring compliance with company policies and industry regulations.

Key Responsibilities:

1. Lead, train, and motivate branch staff to achieve sales and service targets.
2. Develop and implement sales strategies to increase revenue.
3. Build and maintain relationships with corporate clients.
4. Handle key customers, corporate accounts, and high-value bookings.
5. Monitor branch performance, prepare reports, and analyze sales.
6. Ensure compliance with company policies.
7. Ensure high levels of customer satisfaction.
8. Oversee marketing activities and local promotions to attract new clients.
9. Maintain quality standards and ensure smooth coordination with head office.

Qualifications & Skills:

• Bachelor's degree in Travel, Tourism, Business Administration, or related field.
• 5+ years of experience in travel and tourism, with at least 2 years in a managerial role.
• Strong knowledge of selling group tour travel packages, especially To Europe and UK.
• Excellent leadership, communication, and sales skills.
• Proven ability to meet sales targets and manage budgets.
• Strong problem-solving and decision-making abilities.