Job Description: We're looking for a dynamic and experienced Branch Manager- Chandigarh to lead our operations in Punjab (Chandigarh/Ludhiana/Amritsar). This role demands a strategic thinker with a strong background in B2C sales, team leadership, and branch profitability.
Responsibilities:
- Direct Sales Experience of 12-18 years (B2C Sales) required with exposure to Branch operations management and Overall P&L management
- Oversee all branch activities to ensure efficient and profitable operations
- Lead hiring, training, and performance management of branch staff
- Drive monthly target planning and distribution across teams
- Execute lead generation strategies with marketing teams and monitor conversion trends
- Assess local market conditions and identify new sales opportunities
- Manage pull leads from digital channels, referrals, and other sources
- Track and optimize lead-to-sale performance weekly
- Foster team engagement through coaching, training, and motivation
- Maintain a strong talent pipeline by hiring high-energy professionals
- Control operational costs to ensure profitability
- Resolve member complaints and escalations within defined timelines
Qualifications:
- MBA or equivalent in Business
- 12–18 years of direct B2C sales experience with stability
- Prior exposure to branch operations and P&L management
- Industry experience in Time Share, Real Estate or Insurance (Direct Sales) preferred
Skills:
- Strong leadership and people management
- Results-oriented with execution excellence
- High energy and passion for customer engagement
- Exceptional communication and organizational skills
