Branch Manager

bg naidu sweets - india

Madurai, India

Fresher

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Posted 22 days ago
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Job Description

Key Responsibilities

Food Industry – Retail, Whole Sales, Production Candidates only can be applied.
Oversee day-to-day branch operations and ensure smooth workflow.
Manage sales, customer service, and branch profitability.
Monitor inventory levels and coordinate with the production unit for product replenishment.
Maintain product freshness, hygiene, and visual display standards.
Ensure compliance with FSSAI guidelines and company quality norms.
Achieve monthly and annual sales targets through effective team management.
Handle customer queries, feedback, and complaints professionally.
Plan and execute promotional activities and festive offers.
Ensure accurate billing, cash handling, and record maintenance.
Supervise, train, and motivate store staff to achieve performance goals.
Schedule staff shifts and maintain proper attendance records.
Conduct regular performance reviews and promote staff discipline.
Maintain proper records of daily sales, wastage, and stock reports.
Conduct periodic stock audits and coordinate with accounts for reconciliation.
Report branch performance and operational updates to the Area Manager or Head Office.
Ensure consistent product quality, taste, and presentation across all items.
Follow standard operating procedures for packaging, labeling, and display.
Maintain branch cleanliness, hygiene, and housekeeping standards.
Build and maintain strong customer relationships to enhance loyalty.
Ensure the branch upholds the brand's image and values.
Implement cost-control measures and minimize product wastage.
Oversee maintenance of equipment, freezers, and display counters.
Support new staff induction and ongoing product knowledge training.
Coordinate with HR for payroll, attendance, and employee records.
Prepare and submit daily, weekly, and monthly performance reports.
Ensure compliance with company policies, safety, and hygiene protocols.
Drive team motivation and foster a positive work environment.
Lead by example to promote excellent customer service culture.
Ensure readiness during festive and high-demand seasons.
Represent the branch during audits, reviews, and management meetings.