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Branch Head - Retail Branch Banking

Rekrut India
Bengaluru
8-13 Years
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  • Posted 26 days ago
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Job Description

Roles and Responsibilities:

  • Lead, motivate, and manage the branch team to achieve business goals and high-quality customer service standards.
  • Take ownership of all branch banking objectives including deposit mobilization, loan disbursement, and cross-selling of banking products.
  • Drive the branch's profitability by generating new business and enhancing revenue streams.
  • Manage Key Customer Relationships and supervise programs targeting High Net Worth (HNI) clients to maximize retention and growth.
  • Handle and resolve customer complaints promptly and effectively to ensure customer satisfaction.
  • Review and analyze branch operations reports, sales reports, and customer feedback to identify areas of improvement.
  • Ensure strict adherence to banking rules, regulations, and internal policies to maintain operational compliance.
  • Coordinate with other bank departments to streamline branch operations and improve service delivery.
  • Monitor day-to-day branch operations including cash management, security, and staff productivity.

Candidate Profile:

  • Proven experience as a Branch Manager or similar role in the banking sector.
  • Strong leadership and team management skills.
  • Excellent customer relationship management and interpersonal skills.
  • Ability to drive sales and meet targets in a competitive banking environment.
  • In-depth knowledge of banking products, services, and compliance requirements.
  • Good analytical and problem-solving abilities.


More Info

Job Type:
Permanent Job
Industry:
Recruiting, Staffing Agency
Role:
Retail Branch Head
Function:
Banking
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Rekrut India

upGrad Rekrut is a leading recruitment and staffing solutions brand that supports organizations in building their human capital. Rekrut India started its journey in August 2020 with a vision to be one of the largest recruitment & staffing company in India. In January 2021, Rekrut India was acquired by upGrad, one of the largest EdTech companies in Asia offering higher education for working professionals, and was rebranded as upGrad Rekrut. Today, Rekrut India is a 100% upGrad-owned brand. In the dynamic world of today, when the future is both exciting and unpredictable, the talent acquisition strategy of organizations has become fluid and complex. Traditional recruitment practices aren’t designed to match up to the requirements of the new realities and lag behind the speed of today’s rising companies. upGrad Rekrut simplifies hiring for organizations, it’s expertise, pioneering solutions, extensive network and patented technology reduces the complexity of the recruitment process and ensures that organizations always stay ahead of change. Partnering with upGrad has provided an adrenaline boost for Rekrut’s ability to provide talent solutions, with access to upGrad’s pool of future-ready learners. This adds another channel of service for upGrad Rekrut to provide organizations, comprising of upskilled talent, which is a critical factor for success in today’s VUCA world. In a short period of time, upGrad Rekrut has managed to make a significant impact in the recruitment and staffing industry due to its unrelenting focus on the 4 key aspects that deliver competitive and holistic recruitment solutions: expertise, products, network & technology. upGrad Rekrut’s core strength is its people, who are united by the following organizational values, which is practiced by one and all: Customer Centricity Integrity Growth Mindset Ownership Thus, enabling upGrad Rekrut to deliver a WOW experience to their clients. upGrad Rekrut is proud to be ISO 9001 2015 certified.

Job ID: 123766593

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Last Updated: 10-03-2026 08:18:44 AM
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