Branch Development Manager

Work experience: Minimum 4-5 years preferably in the automobile/ ancillary industry

Minimum qualification: Graduate with good written and communication skills

Must possess a 2-wheeler for commute

Managing sales and marketing operations thereby achieving increased sales/maximizing profit in assigned territory

Initiating and developing relationships with key decision makers in target organizations for business development

Formulating & devising competitive selling programs/strategies to improve the product awareness and enhance business growth. Customer Relationship Management

Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.

Attending to clients concerns & complaints and undertaking steps for effectively resolving them

Interacting with the customers to gather their feedback regarding the products utilities.

Maintaining cordial relations with customers to sustain the profitability of the business.

Responsibilities

Acquisition of new clients and ensuring continuous business from them.

Managing relationship with existing accounts and taking out business from them.

Maintaining regular contact with existing customer and provide customer satisfaction.

Identify and penetrate into potential new business / customers to develop new accounts

Evaluating customer requirements / potential.

Providing alternative solutions proposals focused on customer's need

Updating customers regularly on new product / services/ business offerings.

Business Development

Identifying & prioritizing prospect

Final negotiations and finalizations of the orders.

Manage proper Execution of the orders, handling complaints and ensure customer satisfaction.

Client Objection & Grievance handling

To ensure timely payment collections.

Self-Motivated towards ensuring achievementof defined targets & proactively working towards keeping his customers happy to ensure repeat business.

Facilitate co-ordination between sales, support and development teams to ensure the smooth execution of the orders.

Generating the additional & new revenues from the existing customers by providing them new enhancements.

Developing relations with the top corporate authorities

Managing tenders from the prospective clients

Keeping a track of competitors activity in his assigned territory & updating the organisation of such activities.