BPO Voice

Role & Responsibilities:

• Handle voice-based insurance process calls professionally and accurately.
• Learn and follow process guidelines provided during client training.
• Resolve customer queries efficiently and maintain adherence to process standards.
• Work in UK shift timings with rotational shifts and rotational week-offs.

Preferred Candidate Profile:

• Excellent English communication skills.
• Positive attitude and willingness to learn (client training will be provided).
• Flexible on grade: L1/L2.