Job Requirements
Job Title: BPO Telecaller
Company Name: Avodha Edutech Pvt. Ltd.
Location: Hyderabad
Salary: 15,000 - 20,000 Per month
Employment Type: Full Time, Contract, Work From Home
Job Description
Are you a skilled communicator with a passion for customer support and telesales Avodha Edutech Pvt. Ltd. is seeking dedicated BPO Telecallers to join our team. As a Telecaller, you will play a crucial role in providing exceptional customer service and promoting our products and services over the phone.
Responsibilities
- Handle inbound and outbound calls to assist customers with inquiries, concerns, and product information.
- Engage potential customers to explain our offerings and convert leads into sales.
- Maintain accurate and up-to-date customer records in our database.
- Achieve daily, weekly, and monthly sales targets and KPIs.
- Resolve customer complaints and ensure customer satisfaction.
- Collaborate with the sales and marketing teams to execute campaigns and promotions effectively.
- Follow communication scripts and guidelines to deliver a consistent brand message.
- Provide detailed reports on call outcomes and sales performance.
Requirements
- No specific education level required. All education levels are welcome to apply.
- Fluent in Telugu and Kannada languages.
- Previous experience in Customer Support or Telecalling is a plus but not mandatory.
- Excellent communication and persuasion skills.
- Ability to work in a target-driven environment.
- Strong problem-solving and negotiation abilities.
FAQs
Q: What is the job location for the BPO Telecaller position
A: The job location is Work from Home, offering you the flexibility to work from the comfort of your own space.
Q: What is the salary range for this role
A: The salary for the BPO Telecaller position is between 15,000 to 20,000 per month, and you will have the opportunity to earn additional incentives based on your performance.
Q: What kind of experience is required for this role
A: We welcome candidates with a range of experience, from 0 to 5 years, in Customer Support or Telecalling. Both freshers and experienced individuals can apply.
Q: Are there any specific languages required for this position
A: Yes, proficiency in Telugu and Kannada languages is essential for effective communication with our customer base.
Q: Is this a full-time or part-time position
A: This is a full-time position with the option of a contract employment type, allowing you to be a valued part of our team.
Q: What are the working hours for this position
A: The job shift is for 6 days a week in the Day Shift, ensuring a healthy work-life balance.
Q: Are there any additional job benefits
A: Yes, as a BPO Telecaller, you will have access to Cab facilities and Provident Fund (PF) benefits.
