BPO Quality Analyst (QA)

Aim Plus

Coimbatore, Chennai

1-6 Years

2.5 - 6.5 LPA

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Posted 26 days ago
Over 100 applicants

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Job Description

We're Hiring | BPO Quality Analyst (QA)

Great opportunity for experienced BPO Quality Analysts.

Job Location: Chennai & Coimbatore

Experience: 1 6 Years

Salary:

1 3 Years: Up to 4.5 LPA

3.1 6 Years: Up to 6.5 LPA

Interview Mode: Face-to-Face

Key Responsibilities:

Monitor and evaluate customer interactions (Voice / Chat / Email)

Conduct quality audits and provide feedback to agents

Identify process improvement opportunities

Ensure process compliance and quality standards

Prepare QA reports and analysis

Interested candidates can share their resume:

WhatsApp: 9900419400

Email: [HIDDEN TEXT]

Education

Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), MBBS, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music