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ntt data, inc.

BPO Manager

10-15 Years
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Job Description

Core Skills:

  • Knowledge in US GAAP (Generally accepted accounting principles) and IFRS International Financial reporting standard.
  • Assessment / Evaluation of financial statement analysis
  • In-depth Knowledge of credit risk assessment, management and decision making
  • In-depth knowledge in Financial ration analysis
  • Sourcing of financial statement and analysis with the help of non-financial statements
  • Hands on experience in Property valuation for Europe continent
  • Strong analytical and decision-making skills.
  • Excellent understanding of banking sector regulatory requirements related to credit risk.
  • Proficiency in risk management software and tools.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple clients and projects simultaneously.
  • Leadership skills with the ability to inspire and develop a team.

Client Management:

  • Serve as the primary point of contact for banking sector clients regarding credit risk management services.
  • Understand client needs and ensure that services meet or exceed client expectations
  • Develop and maintain strong client relationships to foster long-term partnerships.

Credit Risk Management:

  • Develop, implement, and oversee credit risk management policies and procedures tailored to client requirements.
  • Monitor and assess the credit risk profile of client portfolios.
  • Conduct regular credit risk assessments, stress testing, and scenario analysis.
  • Provide strategic recommendations to clients to mitigate credit risks.

Service Delivery:

  • Ensure the timely and accurate delivery of credit risk management services to clients.
  • Maintain high standards of quality and compliance in service delivery.
  • Develop and manage service level agreements (SLAs) with clients.

Team Leadership:

  • Lead, mentor, and develop a team of credit risk analysts and managers.
  • Foster a culture of continuous improvement and professional development within the team.
  • Allocate resources effectively to meet client and business needs.

Compliance and Reporting:

  • Ensure compliance with all relevant client, regulatory, and industry standards.
  • Prepare and present regular reports on credit risk management activities and outcomes to clients and senior management.
  • Keep abreast of changes in regulations and best practices in credit risk management.

Operational Efficiency:

  • Identify and implement process improvements to enhance the efficiency and effectiveness of credit risk management services.
  • Leverage technology and data analytics to optimize service delivery.

Qualifications:

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field. MBA or relevant certification (e.g., CFA, CPA, ICWA) is a plus.

Note – Avoid, Engineering with MBA profiles.

Experience:

  • Minimum of 10-15 years of experience in credit risk management (Corporate underwriting equivalent experience), with a significant portion in the banking sector.
  • Experience working in a BPO or shared services environment is highly desirable.
  • Proven track record of managing client relationships and delivering high-quality services.

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About Company

Job ID: 146731805

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