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One Degree North Human Resource

BPO Fresher

0-2 Years
0.5 - 2.5 LPA
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  • Posted a day ago
  • Over 50 applicants
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Job Description

Multiple Openings | BPO Voice / International Voice Process | Bangalore.

We are currently hiring enthusiastic candidates for multiple BPO Voice and International Voice Process roles in Bangalore. This is an excellent opportunity for freshers and experienced candidates who are looking to start or grow their career in the Business Process Outsourcing (BPO) and customer service industry.

As part of our customer support team, candidates will be responsible for handling customer interactions, resolving queries, and delivering high-quality service to clients.

Candidates with excellent communication skills and a customer-focused approach are encouraged to apply.

Available Open Positions:

1. Banking & Collection Process

Qualification: Minimum 12th Pass

Experience: Freshers or up to 1 year of BPO Voice Experience

Communication: Excellent English communication required

Shift: 5 Rotational Shifts with 2 Rotational Offs

Salary: 3.5 LPA 4.5 LPA

Location: Bangalore

Age Limit: Up to 40 years

Cab Facility: 2-Way Cab

2. Travel Process

Qualification: Minimum 12th & Above

Experience: Minimum 6 months of BPO experience required

Shift: Rotational Shift with 2 Rotational Offs

Salary: Up to 30,000 CTC (Approx. 26,000 Take Home)

Location: Bangalore

Age Limit: Up to 30 years

Cab Facility: 2-Way Cab (within 20 km)

3. Claims Process International Voice

Qualification: Minimum 12th & Above

Experience: Minimum 12 months of International Voice Process experience

Shift: Rotational Shift / Rotational Off

Salary: 5 LPA 6 LPA

Location: Bangalore

Age Limit: Up to 40 years

Cab Facility: 2-Way Cab

4. BPO Sales Process

Qualification: Minimum 12th Pass

Experience:

Freshers can apply

Minimum 1 year of BPO Sales experience preferred

Shift: Night Rotational Shift with 2 Rotational Offs

Salary:

Freshers 17,500 Take Home

Experienced 32,000 Take Home + Attractive Incentives

Location: Bangalore

Age Limit: Up to 32 years

Cab Facility: 2-Way Cab

5. International Voice Process (UK Shift)

Qualification: Minimum 12th & Above

Experience:

Freshers can apply

Candidates with 1824 months International Voice Process experience

US / UK Domain experience preferred

Designation: Executive / Sr. Executive / Specialist

Shift: UK Shift with 2 Rotational Offs

Salary: 3 LPA 5 LPA

Location: Domlur, Bangalore

Age Limit: Up to 35 years

Cab Facility: 2-Way Cab

Key Responsibilities

Handle inbound and outbound customer calls professionally

Assist customers with queries related to products, services, billing, or accounts

Provide accurate information and timely solutions

Resolve customer complaints efficiently while maintaining service quality

Maintain customer records and update details in the system

Document all customer interactions in CRM or internal tools

Work closely with team members to achieve performance and service targets

Ensure high levels of customer satisfaction and service excellence

Skills and Qualifications

Excellent verbal and written communication skills in English

Knowledge of regional languages (Kannada / Hindi / Tamil) is an advantage

Basic computer knowledge and proficiency in MS Office

Familiarity with CRM tools is a plus

Strong problem-solving ability and attention to detail

Ability to work in a fast-paced environment

Good listening skills and empathy towards customer needs

Willingness to work in rotational shifts and dynamic work schedules

Interview Details

Walk-in Interview

Immediate Joiners or Candidates with 15 Days Notice Period Preferred

No Relocation Available

How to Apply

Interested candidates can share their updated resume or contact the HR team.

HR Suhasini: +91 7411562474

HR Siddhant: +91 7411573630

Job Location: Bangalore

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

A Recruitment firm that deals with 20 clients..which include top MNC's ..namely : DELL, HSBC, ADITYA BIRLA MINACS, AGIES, AMAZON, FIRST ADVANTAGE, FIRST SOURCE, 24/7, INFOSYS, ACCENTURE, OLA..and many more

Job ID: 144182311

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