Role Summary
We are looking for a Salesforce Bilingual Consultant with strong hands-on experience and proven project delivery expertise. The ideal candidate will work closely with business stakeholders and technical teams, leveraging Salesforce Cloud solutions to deliver high-quality implementations. This role requires Japanese language proficiency (JLPT N2/N3) to support bilingual communication in project environments.
Key Responsibilities
- Act as a hands-on Salesforce consultant involved in end-to-end project delivery.
- Gather, analyse, and translate business requirements into Salesforce solutions.
- Configure and customize Salesforce Clouds (Sales Cloud, Service Cloud, or other relevant clouds).
- Participate in solution design, development, testing, deployment, and post-go-live support.
- Collaborate with global and Japanese stakeholders to ensure clear communication and alignment.
- Prepare and maintain functional and technical documentation.
- Support data migration, integrations, and user training activities.
- Ensure best practices, coding standards, and Salesforce governance are followed.
- Coordinate meetings, follow-ups, and action items across cross-functional teams.
- Monitor project KPIs and escalate risks or issues proactively.
- Maintain and ensure alignment with project goals and timelines.
Required Skills & Experience
- 58 years of overall IT experience.
- Minimum 3+ years of hands-on Salesforce Cloud experience.
- JLPT N2/N3 certification or equivalent Japanese proficiency.
- The candidate must be fluent in communicating in both the languages, Japanese as well as English.
- Strong experience in Salesforce configuration, customization, and implementation.
- Proven project delivery experience in Salesforce engagements.
- Knowledge of Salesforce features such as workflows, validation rules, reports, dashboards, and security model.
- Ability to work in Agile/Scrum project environments.
- Strong problem-solving and analytical skills
- Strong stakeholder engagement skills, with experience defining tech roadmaps and translating business requirements into scalable architectures.
- Experience in any other equivalent cloud will be a plus point.
Preferred Skills
- Experience in any other equivalent cloud will be a plus point.
- Experience in Agentforce.
Educational Qualification
- Bachelor's or Master's degree in Computer Science, Information Systems, or related field.
