Bid Manager

Job Title: Bid Manager

Experience: 3–5 Years

Location: Bangalore / Chennai

Job Type: Individual Contributor (IC) Role

Industry: BPO / ITES

Function: Pre-Sales / Bid Management / Solutioning

Job Summary

We are seeking a dynamic and detail-oriented Bid Manager with international BPO experience to lead proposal development and bid strategy. This role involves working closely with cross-functional teams and senior leadership to craft compelling proposals that align with client needs and position us competitively in the market.

Key Responsibilities

• Develop winning bid strategies by identifying key differentiators and aligning solutions to client requirements.
• Lead the end-to-end proposal process including RFP/RFI responses, opportunity summaries, and pricing models.
• Collaborate with internal stakeholders (sales, delivery, finance, legal) and client teams to gather inputs and validate solutions.
• Ensure timely submission of high-quality proposals while managing risks and compliance.
• Respond to client queries and support pre/post-bid discussions and presentations.
• Manage client visits and contribute to WBR/MBR/QBR preparation and delivery.

Required Qualifications

• 3–4 years of experience in international BPO (any domain: Travel, Hospitality, Healthcare, BFSI, Tech Support, etc.)
• Hands-on experience in operations, delivery, or bid management.
• Strong client-facing experience with exposure to executive-level interactions.
• Proficiency in English with excellent written and verbal communication skills.
• Strong analytical skills and understanding of P&L and commercial models.

Preferred Qualifications

• Experience in proposal development and pricing strategy.
• Familiarity with Shipley's proposal methodology.
• APMP or Shipley certification is a plus.
• PMP certification and project leadership experience are advantageous.