- Oversee the maintenance and accuracy of the repository tool, ensuring compliance with internal standards.
- Lead the preparation of comprehensive, accurate reports for the S&P Onshore team within deadlines.
- Contribute to the development and enhancement of analytic platforms and visualizations, incorporating automation tools like RPA, Python, Power BI.
- Identify and implement process enhancements to improve efficiency and effectiveness in AQV Operations.
- Provide data support to the AQV analytical team during Framework Review activities.
- Guide and mentor junior staff to enhance knowledge sharing and skill development.
- Lead special projects, ensuring timely delivery of all project deliverables.
- Develop and maintain operational metrics and dashboards to track performance.
- Supervise workflow and resource allocation to ensure optimal team productivity.
- Ensure adherence to compliance policies and procedures.
Client/Stakeholder Management:
- Own and deliver high-quality service to clients, ensuring timely and accurate task completion.
- Develop and maintain strong, trust-based relationships with international clients.
- Collaborate with clients and stakeholders to design and deliver efficient solutions.
- Provide timely communication to clients regarding task progress and challenges.
People Development:
- Manage and develop team performance, engagement, and skill enhancement.
- Mentor staff, oversee new employee onboarding, and contribute to performance reviews.
- Plan resource requirements and ensure back-up planning and succession management.
- Foster a culture of continuous improvement and personal growth within the team.
