Responsible for client relationship management and business development
End to End Account Management for existing and new campaigns like CPI, CPL, CPA, CPV, CPC, CPV etc for different Industry verticals on web and mobile channels
Responsible for strategizing and scaling up existing campaigns
Coordination with Delivery team to ensure smooth tracking, functioning and reporting of the campaigns
Job specifications
- Ability to take business CRM ownership and managerelationship with existing clients.
- Responsible for overall understanding of customer behavioral segmentation and profiling with mining of the account
- Execution of CRM Management tools and tasks.
- Stakeholder management with the delivery team and clients
- Ensure optimum business along with value creation in service delivery
- Manage client conflicts and challenges
- Resourceful and energetic executor capable of taking on a task and driving it to completion.
- Ability to multi-task and meet deadlines while paying attention to details
- Be the escalation point for the client
Desired Skills and Experience :
- Excellent presentation and communication skills
- Results-driven, focused and analytical.
- Outstanding follow-up and time management skills
- Prior exposure to digital media sector will be an advantage
