Responsibilities
- Promoted banking products and services, achieving a 25% increase in the customer base through proactive sales and relationship-building efforts.
- Resolved customer inquiries and complaints effectively, ensuring high levels of customer satisfaction and retention.
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
- Evaluated loan applications, analyzed creditworthiness, and structured loan packages in accordance with bank policies and regulatory guidelines.
- Monitored delinquent accounts, developed and implemented recovery strategies, resulting in a 20% increase in successful recovery rates.
- Negotiated repayment plans, conducted asset evaluations, and coordinated legal actions when necessary for loan recovery.
Skills
- Proficient in financial analysis and risk management
- Strong knowledge of banking regulations and compliance
- Excellent communication and interpersonal skills
- Ability to work effectively in a team and independently
- Proficiency in banking software and systems
- Proficient in account management, reconciliation, and financial reporting
- Expertise in GST compliance and filing processes
- Strong understanding of AML regulations and procedures
- Loan processing, credit analysis, and recovery strategies
- Experience in conducting and managing audits
- Excellent communication, analytical, and problem-solving skills
Education
- MBA - Finance (Pursuing)
- LLB - (Pursuing)
- MA - Economics
- BA
12+ years experience in Banking and finance sector.
Certificate of Participation- NSE Training Programme on Masterclass on Option Trading Stratergies
