Banking Email Process Associate

We are hiring experienced professionals for ourBanking Email Processdivision. The ideal candidate must have hands-on knowledge ofReg G, Reg E, and Provisional Creditalong with strong understanding of banking compliance, dispute handling, and customer account regulations.

Key Responsibilities

• Review, investigate, and resolve customer disputes in compliance with Reg E
• Handle provisional credit issuance and follow-up actions
• Work on regulatory guidelines including Reg G and internal risk procedures
• Process claims within defined TAT and accuracy
• Maintain detailed documentation for audits and compliance checks
• Coordinate with internal teams for case escalation and resolution
• Ensure adherence to banking policies, quality standards, and security protocols

Required Skills & Experience:

• Minimum 1 year experience in Banking or Financial Process
• Strong knowledge ofReg G, Reg E, Provisional Credit workflow
• Excellent analytical and investigation skills
• Ability to work on multiple cases with accuracy
• Good communication and documentation skills
• Compliance-focused mindset