Backup Administrator

The Enterprise Computing NetBackup Operations Level 3 team is responsible for maintaining and protecting business data using a combination of the latest innovative technologies and operational tools.

Responsibilities:

• The NetBackup operations team core function is to serve as the highest level of escalation for the Level 1 Command Center and Level 2 operational teams.
• Provide level 3 escalation & on-call support for in house developed software and 3rd party products for a large global distributed environment.
• Proactive health & hygiene tasks to maintain operational stability and compliance for risk & control programs to ensure the production environment is not put at risk.
• Collaborate with engineering teams to test and certify new hardware & software products and engage with clients to understand business demand, needs & support during outage scenarios.
• Weekend project work responsibilities to on-board new backup assets for growth or large programmed such as new datacenter build outs.
• We provides our clients best in class products and services to help them achieve the most challenging goals.
• The ideal backup operations candidate has a proven history of supporting backup technologies into an enterprise environment, strong communication skills and is a highly organized self-starter who adds value by listening & responding to the client needs.
• Supports Afterhours/weekends on-call support.

Requirements:

• Strong working knowledge of the storage industry for both off-line, on-line and related storage technologies is essential (e.g. Backup, Storage Array, SAN & NAS technologies).
• An equivalent of at least 3 years experience in a large, distributed environment with a thorough understanding of Unix to solid system administration level and a comprehensive understanding of TCP/IP & associated technologies (NFS, CIFS, NIS, DNS).
• Good Knowledge on Flex appliance and competent scripter to support in-house developed tools and products(Korn Shell or Perl coding).
• Ability to troubleshoot, resolve complex problems, with a fix it once for everywhere and automation mentality.
• Strong communication skills and a sense of global ownership are required.
• High levels of motivation, initiative and a proactive or self-starter approach to work is essential.

Hands on experience and working knowledge of the following technologies:

• Veritas NetBackup 10.x and 11.x
• Flex appliance with Netbackup 10.x and 11.x
• Storage Array technologies
• SAN switches and Fabric OS
• Solaris and Linux (Red-hat)
• Advanced Disk with SLP
• IBM high-end Tape library LTO8