Backend Sales Support / Sales Coordinator ( SME Insurance)

Job description

• Answers Phone Calls From Customers And Deals With Problems As They Arise
• Takes Sales Information And Puts It Into An Easily Readable Format
• Follows Up With Customers To Make Sure That They Are Satisfied With A Particular Product
• Makes Sure That Sales Persons Are On Track With Sales Goals
• Provides Any Necessary Data Or Reports To The Sales Team
• Exerts Attention To Detail, As Customers May Have The Same Problems; Reports The Problems As Necessary
• Arranges Appointments With Clients And Sales Team
• Acknowledges Customers By Responding To Emails, Texts, And Phone Calls
• Deals With Any Customer Complaints And Resolves The Issue As Necessary
• Does Any Necessary Administrative Work Including Filing Reports Or Presenting Sales Team With Necessary Documents
• Need To Co-ordinate With All The Existing POS , Support Them With Illustration / quotations / logins / issuance , Etc.