Key Responsibilities:1. Order & Platform Operations
- Manage end-to-end order processing across Shopify and Unicommerce.
- Ensure smooth order flow, timely dispatches, and quick issue resolution.
- Coordinate with courier partners and customer support to resolve delivery exceptions or delays.
2. Inventory & Warehouse Management
- Oversee inventory planning, inwarding, and audits across multiple platforms: Shopify (D2C), Amazon, Myntra, Nykaa, and Tira.
- Maintain 99%+ inventory accuracy across platforms by ensuring timely inwarding and reconciliation.
- Track daily movement of goods, and proactively identify and resolve discrepancies between warehouse stock and online listings.
- Coordinate with warehouse partners for timely order fulfillment and stock updates.
3. Reporting & Analysis
- Maintain and update Excel-based dashboards for:
- Daily inventory and sales movement
- Vendor delivery status
- D2C dispatch reports
- Platform-wise performance metrics
- Share regular reports with internal teams to support demand forecasting and operational planning.
Qualifications:- 1–3 years of experience in E-commerce operations, preferably in a D2C or FMCG brand.
- Strong proficiency in Excel (pivot tables, VLOOKUPs, dashboards).
- Detail-oriented with a proactive, problem-solving mindset.
Apply at [Confidential Information]