B2B Marketing and Retention Intern

Company Description

Partsbaba is an online e-commerce platform specializing in IT parts and accessories, with a primary focus on laser printer parts, plotter parts, barcode printers, toner cartridges, and related products. Additionally, the company provides technical training and support to their partners. Partsbaba also offers opportunities for electronic manufacturers to promote their brands and products through its established YouTube channel. With plans to expand into areas like 3D printer parts, barcode and thermal printers, robotics, mobile accessories, and electric vehicles, Partsbaba is a growing and innovative player in the industry.

Role Description

This is a full-time, on-site role based in okhla phase 2 Newdelhi for a Customer Relationship Management Internship. The role involves managing and building strong relationships with customers, supporting sales operations, and coordinating with teams to ensure effective B2B Customer execution. The specialist will handle CRM systems to analyze customer data, resolve issues promptly, and collaborate on strategies to improve customer satisfaction and loyalty.

Qualifications

• Strong proficiency in Customer Relationship Management (CRM) and Sales
• Exceptional Communication and interpersonal skills
• Proficient in Analytical Skills and data interpretation
• Project Management expertise to oversee and execute tasks efficiently
• Proactive problem-solving abilities and a customer-focused approach
• Bachelor's degree in Business Administration, Marketing, or related fields
• Prior experience in customer relationship management or sales is advantageous