B2B Key Account Manager - Textiles Industry only

Responsibilities

Client relationship management: Build and nurture strong, long-term relationships based on trust and a deep understanding of the client's business objectives. Drive repeat business by ensuring client satisfaction and long-term partnerships

Strategic account planning: Develop and implement strategic account plans to maximize revenue and profitability from key accounts.

Growth and expansion: Identify and pursue opportunities for upselling and cross-selling products and services to existing accounts to increase sales revenue.

Sales and negotiation: Lead negotiations with key clients and manage sales activities to achieve targets.

Client advocacy: Act as the main point of contact, resolve client issues, and ensure customer satisfaction by bridging client needs with company solutions.

Internal collaboration: Work with internal departments, such as marketing, sales, logistics, and design, to deliver seamless client experiences.

Reporting and analysis: Monitor sales data using CRM software and compile reports for top management.

Market intelligence: Conduct market research and share insights with the team to improve organizational capabilities

Key skills

Strategic thinking and planning

Strong sales and negotiation skills

Excellent communication and interpersonal skills

Client relationship-building

Problem-solving

Data analysis and CRM proficiency

Qualifications

Bachelor's degree

7+ years of relevant work experience in, textiles industry

Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

Excellent written and verbal communication skills