Key Responsibilities:
- Provide technical support for Azure-based cloud services, including Azure Kubernetes Service (AKS), Azure API Management, Application Gateway, Web Application Firewall, Azure Monitor with KQL queries
- Manage and troubleshoot various Azure services such as Event Hub, Azure SQL, Application Insights, Virtual Networks and WAF.
- Work with Kubernetes environments, troubleshoot deployments, utilizing Helm Charts, check resource utilization and managing GitOps processes.
- Utilize Terraform to automate cloud infrastructure provisioning, configuration, and management.
- Troubleshoot and resolve issues in MongoDB and Microsoft SQL Server databases, ensuring high availability and performance.
- Monitor cloud infrastructure health using Grafana and Azure Monitor, providing insights and proactive alerts.
- Provide root-cause analysis for technical incidents, propose and implement corrective actions to prevent recurrence.
- Continuously optimize cloud services and infrastructure to improve performance, scalability, and security.
Required Skills & Qualifications:
- Azure Certification (e.g., Azure Solutions Architect, Azure Administrator) with hands-on experience in Azure services such as AKS, API Management, Application Gateway, WAF, and others.
- Any Kubernetes Certification (e.g CKAD or CKA) with Strong hands-on expertise in Kubernetes Helm Charts, and GitOps principles for managing/toubleshooting deployments.
- Hands-on experience with Terraform for infrastructure automation and configuration management.
- Proven experience in MongoDB and Microsoft SQL Server, including deployment, maintenance, performance tuning, and troubleshooting.
- Familiarity with Grafana for monitoring, alerting, and visualization of cloud-based services.
- Experience using Azure DevOps tools, including Repos and Pipelines for CI/CD automation and source code management.
- Strong knowledge of Azure Monitor, KQL Queries, Event Hub, and Application Insights for troubleshooting and monitoring cloud infrastructure.
- Solid understanding of Virtual Networks, WAF, Firewalls, and other related Azure networking tools.
- Excellent troubleshooting, analytical, and problem-solving skills.
- Strong written and verbal communication skills, with the ability to explain complex technical issues to non-technical stakeholders.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
Preferred Skills:
- Experience with cloud security best practices in Azure.
- Knowledge of infrastructure as code (IaC) concepts and tools.
- Familiarity with containerized applications and Docker.
- Education:
- Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
