Mandatory:
- Expert in Linux (RHEL/SUSE)
- Exposure on any of the Axway products / Any other competitor product
- Good experience in Automation and pipeline tools for CI/CD (Ansible/Puppet, GiT)
- Must have experience with Bash and python/ Terraform.
- Working knowledge of Cloud (Azure)
- Sound understanding of Azure networking
- Able to create design document and Lifecycle management. (Patch and Vulnerability management)
- Acquainted with Monitoring and Capacity planning setup.
Desirable:
- Knowledge of Json and XML standards
- Familiar with Databases like MySQL/DB2/Oracle
- Good working experience on Linux and Windows environment
- Familiar with various network protocols e.g., HTTP/FTP/SFTP/SMTP
- Knowledge of SSL, SSH, LDAP/firewalls, Certificates
- Knowledge of SOAP/REST API
- Well versed on designing, developing, modifying and debugging various technical issues.
Operational
24*7*365 shift (with night shift and India Festivals / Public holidays). On call support from Home
Soft Skills / Experience
Mandatory:
- Good communications skills - both written and verbal.
- Experience on Upgrade and Migration Projects.
- Client engagement experience
- knowledge of ITIL processes including Incident/Problem/Change Management processes experience
Desirable:
- Strong ability to map customer requirements to a solution approach
- Excellent customer service skills, both verbal and written
- Strong analytical skills and incisive thinking ability
- Excellent in Client Interfacing and customer co-ordination Skills
- Knowledge of product architecture
- Autonomous with one programming language/scripting
