AVP- Fraud Control Unit

Qualifications

• Candidate must be a graduate/postgraduate/LLB.
• Preference will be given if candidate is a Certified Fraud Examiner.
• Candidate must have at least 10 years of experience in Financial Crime Unit (FCU) in financial services.

Competencies

• Proactive fraud risk identification and mitigation of potential fraud framework across all channels.
• Strong auditing, analytics, and investigative skills.
• Good at managing key stakeholders.
• Ability to work under pressure and manage multiple tasks effectively.
• Excellent communication and reporting skills.
• Knowledge of regulatory requirements related to fraud and financial crime.
• Familiarity with fraud detection systems and case management tools.

Primary Responsibilities

• Managing Central FCU activities (screening/sampling) at Head Office level.
• Identifying fraud trends and suggesting, implementing fraud checks at regular intervals to Head Underwriting/CCO.
• Coordinate closely with all functions to process data on a need basis.
• Work closely with Operational Risk team ensuring compliance to Basel risk compliances.
• Use data analytics to detect frauds or trends.
• Lead team of investigators and local ethics counsellors in investigation of misconduct/ethical matters.
• Coordinate with different departments and law enforcement agencies.
• Monitor business transactions/customer activities to detect suspicious patterns or fraud indicators.
• Investigate fraud alerts, customer complaints, and escalated cases from internal teams.
• Conduct Root Cause Analysis and recommend preventive measures to reduce future fraud risks.
• Build, maintain, and update fraud detection systems, tools, and rule sets.
• Prepare timely and detailed investigation reports and maintain proper documentation.
• Participate in and conduct fraud awareness campaigns/trainings.
• Ensure compliance with internal policies, regulatory guidelines, and industry best practices.