Automobile Service Call

Description

We are seeking a motivated and customer-oriented individual for the role of Automobile Service Call. The successful candidate will be responsible for addressing customer inquiries related to automobile issues, diagnosing problems, and coordinating with service technicians to ensure timely and effective repairs.

Responsibilities

• Responding to customer service calls regarding automobile issues.
• Diagnosing vehicle problems and providing solutions.
• Coordinating with mechanics and technicians for repairs and maintenance.
• Maintaining accurate records of service calls and customer interactions.
• Providing excellent customer service and support to ensure customer satisfaction.

Skills and Qualifications

• 1-2 years of experience in automobile service or customer support roles.
• Strong knowledge of automobile mechanics and repair processes.
• Excellent communication and interpersonal skills.
• Proficiency in using diagnostic tools and software for vehicle troubleshooting.
• Ability to work in a fast-paced environment and manage multiple calls effectively.
• Basic computer skills for record-keeping and reporting.