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The Team Lead will support the Capability Hubs Group by driving process improvements and overseeing project automation execution. The role involves leading a high-performing team, collaborating with global stakeholders, and ensuring quality and efficiency across deliverables.
Drive automation (Power app, Power Automate) initiatives and support transformation projects across central operations
Connect with stakeholders to understand the end to end objective, scope, and associated deliverables.
Collaborate with business and technical stakeholders to gather functional and non functional requirements
Lead, mentor, and guide team members, ensuring effective workload management and timely delivery
Prepare internal reports and maintain dashboards for operational insights
Work closely with the project leads to ensure consistency and devise quality procedures, standards, and specifications
Analyze business needs to translate them into actionable tasks for the team
Act as a bridge between stakeholders, project management, and delivery teams.
Document processes and ensure adherence to quality standards and controls
Act as a liaison between stakeholders, project leads, and delivery teams
Maintain transparent communication, manage expectations, and proactively address risks
Collaborate with global delivery centres on ad hoc projects and leverage best practices
Mandatory technical & functional skills
Proficient in MS office Suite, particularly in Power Apps, Power Automate, SharePoint List, PowerBI, AI
Expert in VBA and Excel, including enabling macros and pivot tables
Possess good communication skill as well as project and stakeholder management skills
Be able to drive insightful conversations with senior leaders / Partners and be a strong team player
Assist in basic level of data gathering and assistance in administrative tasks
Willingness to learn and adopt new skills and technologies
Job ID: 143228565