Role: Automation Pega tester
Location: Hyderabad/Mumbai/Bangalore
Type: Fulltime
Mode: Hybrid
Detailed JD
This role would suit someone with 5+ years of experience in marketing or campaign testing, ideally with experience/exposure to PEGA, CCM.
- Prepare, write and execute relevant test cases mapping back to pre-determined criteria, including technical, functional and non-functional requirements and/or user stories.
- Develop, review and maintain test documentation including test plans, test cases and test completion reports
- Hands on experience with POSTMAN for API testing and able to write test scripts
- Developing automated tests using c#, maintaining automation code on GIT
- Conduct integration testing, end to end regression testing, user acceptance testing(UAT) and run independently at times.
- Work closely with the development team and helping them in identifying root cause by providing all details about the defects reported
- Identify, document and manage defects through to resolution.
- Work closely with the campaign manager and relevant stakeholders.
- Working experience in agile delivery, planning and co-ordinating program of work for multiple agile squads
- Demonstrated attention to detail and trustworthiness; meticulous towards detail and thoroughness in tasks, reliable, responsible, dependable, honest, and ethical to ensure quality and accuracy in work
- Experience in QA role that leverages PEGA/ CCM or equivalent technology to deliver data driven communications
- Strong interpersonal and communications skills that enable an individual to work in a fast-moving collaborative culture and influence the direction of the outcome.
- Ensure the timely release and management of campaigns from an accuracy and quality perspective, pre and post-execution, adheres to campaign design (e.g., distribution list, content, design and creative) and risk guidelines (e.g., regulatory rules such as opt-outs and GDPR)
- Resolve escalated campaign quality issues, eliciting insights and learnings that contribute to the refinement of QA guidelines and standards leading to the improvement in the quality of future campaigns.
