Australian Telecom Process Customer Service

We are hiring for an International BPO Customer Service with Upselling role in Thane, Mumbai.

This is an excellent opportunity to work with a leading Australian Telecom process, providing customer support while engaging in value-based upselling.

Location: Thane, Mumbai (Work from Office)

Role: Customer Service Executive Australian Telecom (Voice Process)

Salary: Competitive, based on experience + attractive incentives

Shift: Australia Shift 3:00 AM to 3:00 PM (any 9 working hours)

Work Days: 5 days working, 2 rotational week-offs

Key Responsibilities :

• Handle inbound calls for Australian telecom customers
• Provide excellent customer service by resolving queries and concerns
• Recommend and upsell telecom products and services to customers
• Maintain accuracy in customer records and ensure satisfaction
• Work towards achieving sales and service targets

Candidate Requirements :

• HSC / Graduate (Experienced candidates with minimum 6 months of Customer Service experience)
• Excellent English communication skills both spoken & written
• Prior BPO experience preferred (customer service/upselling/telecom domain)
• Willingness to work in Australian shifts
• Strong interpersonal and persuasion skills

Why Join

• Opportunity to work with a global telecom leader
• Fixed salary + high incentives on upselling performance
• Paid training and career growth opportunities
• Professional and supportive work environment

Apply Now - call 9326479640

Build your career with a global telecom brand Customer Service + Upselling awaits you!

Regards,

Snehal Rathod ,

Vibrantzz Management Services.