Job Summary
We are looking for an experienced Athena EHR Trainer / SME to drive user training, adoption, and effective utilization of the Athenahealth platform. The role will focus on training providers, medical scribes, front-office, and billing teams, while acting as the functional expert for Athena EHR and Practice Management modules.
Key Responsibilities
- Act as the primary SME for Athena EHR & Practice Management
- Deliver role-based training for providers, scribes, front desk, and billing teams
- Conduct classroom, virtual, and one-on-one training sessions
- Develop training materials including SOPs, decks, and quick reference guides
- Support new hire onboarding, refresher training, and go-live assistance
- Provide post-training support and address user queries
- Identify workflow gaps and recommend process improvements
- Collaborate with clinical, operations, and leadership teams to ensure smooth adoption
Required Experience & Qualifications
- 35+ years of hands-on Athenahealth (EHR & PM) experience
- Prior experience training or supporting healthcare users
- Strong understanding of US healthcare workflows
- Experience creating training documentation and SOPs
- Excellent communication and presentation skills
Preferred / Good-to-Have
- Athenahealth certification
- Experience as an EHR / EMR Trainer or Implementation Specialist
- Knowledge of HIPAA and healthcare compliance
- Exposure to Athena implementations or go-live support
Key Skills
Athena EHR Training & Facilitation Healthcare Workflows Stakeholder Management Documentation User Support
If Interested, please apply here or directly reach out on 9056710352 or email [Confidential Information]
