Job Title: Assistant Manager
Facilities
Department
Facilities Management
Reporting To
Facility Manager / Account Manager
Location:
Site / Corporate Office
Job Summary
The
Assistant Manager
Facilities is responsible for supporting the overall management of facility operations, ensuring smooth day-to-day functioning of the workplace. The role includes managing soft and hard services, vendor coordination, compliance, and maintaining high service standards to support business operations.
Key Responsibilities
- Facility Operations Management
Oversee daily facility operations including housekeeping, security, pantry, and maintenance services.
Ensure the workplace is safe, clean, and well-maintained.
Conduct regular facility inspections and audits.
Manage and coordinate with vendors for housekeeping, security, pest control, landscaping, and technical services.
Monitor vendor performance and ensure compliance with SLAs.
Review vendor bills and service reports.
- Technical & Maintenance Coordination
Coordinate with engineering teams for maintenance of HVAC, electrical, plumbing, and other building systems.
Ensure timely resolution of breakdowns and maintenance issues.
- Client & Stakeholder Management
Act as the point of contact for client and internal teams for facility-related matters.
Address service requests and ensure timely closure.
Conduct regular meetings with stakeholders to review service performance.
Ensure compliance with statutory regulations, safety standards, and company policies.
Support implementation of EHS initiatives and emergency response procedures.
Assist in preparing facility budgets and monitor expenses.
Identify cost optimization opportunities without impacting service quality.
Supervise facility staff and ensure proper manpower deployment.
Train and guide team members to maintain service standards.
Qualifications
Bachelors Degree in
Hotel Management, Facility Management, Engineering, or Business Administration .
Experience
58 years of experience in Facility Management or Hospitality Operations.
Skills Required
Vendor and team management
Client relationship management
Knowledge of facility operations (soft & hard services)
Problem-solving and decision-making ability
Good communication and leadership skills
Proficiency in MS Office
