About the Company
Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.
Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind -
1. Customer love: Build a platform that offers truly delightful and differentiated services
2. Partner empowerment: Build a deep, full-stack partnership with service partners, helping improve their earnings and overall livelihood
3. Technology first: Bring innovation and technology to an age-old industry
Why This Role Exists
- Native's finance work has expanded significantly the business now has multiple SKUs , three distribution channels and a dedicated supply chain
- As the business scales , it needs someone who can own financial planning, variance analysis, business partnering
What You Will Own
Financial Planning & Reporting
- Own the Native P&L revenue, gross margin, contribution margin, and Adjusted EBITDA on a monthly and quarterly basis
- Build and maintain the rolling forecast model, tracking actuals vs. plan across SKUs, channels, and geographies
- Prepare board and management packs for Native; own the narrative on performance drivers
Gross Margin & Unit Economics
- Run structured gross margin variance analysis isolating pricing effect, SKU mix, channel mix, and commission rate changes drive the overall gross margin improvement framework.
- Model unit economics at the SKU channel level; flag margin-dilutive decisions before they hit the P&L
- Track warranty costs, AMC revenue, and after-sales margin as the installed base grows
Supply Chain & Manufacturing Finance
- Work closely with supply chain on volume forecasts, purchase order commitments, and inventory carrying cost management
- Monitor minimum volume commitments under the supply agreement and flag risks early to leadership
- Track and model cost of goods at the SKU level as procurement scale benefits accrue
Business Partnering & GTM Finance
- Partner with the GTM and channel teams to evaluate channel economics e-commerce vs. UC app vs. modern trade
- Evaluate new SKU launches on a financial basis: pricing bands, contribution margins, break-even volumes, and cannibalization effects
- Support new product category expansion (locks, adjacent categories) with financial modelling
What We Are Looking For
Must-Have
- 610 years of experience in business finance, FP&A, or commercial finance ideally in a consumer products, D2C, or e-commerce business
- Strong P&L ownership mindset you should be as comfortable owning moving pieces of PnL
- Fluency with multi-channel revenue and margin analysis understanding how channel mix shifts hit both the numerator and denominator of margin %.
- High proficiency in Excel / Google Sheets; ability to build clean, formula-driven models without relying on manual overrides
- Ability to work directly with business leaders translating financial analysis into decisions, not just reporting numbers
- Comfort with ambiguity; Native is a scaling business and the finance function is still being built out
Strong Plus Sales Finance Background
- Prior experience in sales finance working with channel teams, managing trade spends, evaluating distributor/retailer economics, or modelling e-commerce commission structures will be weighted heavily
- Understanding of how GTM incentives (cashbacks, platform fees, BDA commissions) interact with contribution margins is directly relevant to what Native deals with daily
- Experience in a branded consumer goods company where pricing, SKU rationalization, and channel profitability are live decisions (not just budget exercises) is a strong fit
Good to Have
- Familiarity with supply chain finance or manufacturing cost structures
- Experience supporting investor-facing reporting or preparing materials for listed company disclosures
- Prior experience in a startup or high-growth environment where finance is a commercial function, not just a control function
At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.
