Associate Training Coordinator -I
Early Applicant
- Posted a month ago
- Be among the first 10 applicants
Job Description
Job Summary
Able to deliver results as per customer requirements with high customer satisfaction(CSS). Provide customer with resolutions for their queries wrt to Training Administration issues/queires.
Goal-oriented with a results-driven desire for success
Experience
Able to deliver results as per customer requirements with high customer satisfaction(CSS). Provide customer with resolutions for their queries wrt to Training Administration issues/queires.
- Assist the customers with the Training Administration issue/query via Phone, E-mail & Chat
- Provide the customer with resolutions about their querries / calls/chats
- Perform detailed case analysis and document the case in the system and generate ticket
- Generate daily / weekly reports for the customer on Microsoft Excel
- Perform Training Management activities on the Learning Management Systems or otherwise
- Mandatory Any Graduate
- Mandatory Excellent MS-Office skills
- Optional Diploma in Quality Management
- Mandatory 1) Be pro-active to understand the issue about the call /chat /email
- Attention to details and has Analytical skills
- Must have Voice , Email and Chat support Experience
- Good communcation skills
- Flexible to work in 24X5 environment.
Goal-oriented with a results-driven desire for success
Experience
- Minimum Fresher
- Maximum 1 year
More Info
Industry:Other
Job Type:Permanent Job
Date Posted: 07/05/2025
Job ID: 111704987
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Last Updated: 07-05-2025 06:15:32 PM
