Associate Software Engineer

Experience: 01 years

Employment Type: Full-time

Location: Perungudi, Chennai Work From Office (5 days a week)

About Us

Hectae Analytics specializes in software implementation and solution delivery for SaaS platforms such as Freshdesk and Freshservice. As a Platinum Implementation Partner for Freshworks, we work closely with global clients to understand their business requirements and tailor Freshworks solutions to meet their operational needs.

We operate at the intersection of technology, business processes, and customer success, delivering scalable and impactful solutions.

Role Overview

We are seeking an Associate Software Engineer to support software implementation and delivery activities for our clients. This is an entry-level role ideal for candidates looking to build a career in software implementation, solution delivery, and customer-facing technical roles.

The role includes a 3-month probationary period, designed to provide hands-on exposure to the software services industry. This position blends business analysis with technical configuration, offering a strong foundation for long-term growth.

Key Responsibilities

• Assist in the implementation and configuration of software solutions for clients
• Support senior engineers during project execution and deployments
• Understand client requirements and help translate them into system configurations
• Perform basic data setup, validation, and testing (UAT support)
• Participate in product, domain, and process training sessions

Required Skills & Qualifications

• Must be able to write scripts of any language
• Must have working knowledge on aws or gcp
• Bachelor's degree in Engineering, Computer Science, IT, or a related field
• Basic understanding of software applications, databases, or web technologies
• Strong analytical and problem-solving abilities
• Good verbal and written communication skills
• Willingness to learn new tools, platforms, and business processes
• Ability to work effectively in a fast-paced, team-oriented environment

Preferred Skills (Good to Have)

• Exposure to SaaS platforms or enterprise applications
• Basic knowledge of SQL, APIs, or scripting
• Familiarity with ITSM, CRM, ERP, or similar systems
• Internship or academic project experience in software implementation or support

Outcome & Growth

Engineers who demonstrate consistent performance, learning agility, and cultural alignment during the probation period will be considered for confirmation as a Junior Engineer or other suitable Technical Engineer role, based on skillset and business needs at Hectae Analytics.

Post-confirmation, you will work on real-world implementations, customizations, and client project rollouts, gaining direct exposure to enterprise-scale systems.